Vice President of Operations
Wendy McClain serves as the vice president of operations. In this role, she leads several departments, including Therapy Services, Respiratory Therapy, Environmental Services, and Food and Nutrition.
Wendy most recently was the vice president of business development at our sister facility, West Valley Medical Center (WVMC), in Caldwell, Idaho. She had oversight of the hospital’s strategic planning process and growth initiatives, as well as several ancillary departments. Wendy excels in building programs from the ground up. One such program was West Valley’s “Ortho Ethos” program – a “VIP” experience for spine and total joint patients. Her ability to establish a vision, collaborate with providers and nursing, and lead the overall execution of the program resulted in significant volume growth in their spine and total-joint programs.
Wendy also served as the director of marketing at WVMC, and prior, at Kansas Medical Clinic, an independent physician-owned multi-specialty group. She also has a background in pharmaceutical sales and worked for Eli Lilly and Company for nearly seven years.
On a personal note, Wendy is originally from Kansas but has been coming to Idaho to visit family all her life. She has been married to her husband, Jim, for 25 years and they have two grown children, Katie and Tanner. Plus, they have an old bird dog and two cats! Wendy and Jim love to travel, whether it be a road trip to a great hiking spot or going to Kauai. She loves the arts, including stage and screen productions.