EIRMC’s Mission

Above all else, we are committed to the care and improvement of human life.

We live by values called I am EIRMC, which guide how we interact with patients, visitors, and other colleagues. I am EIRMC was created with input from employees across the hospital. It is a special privilege to serve others as an EIRMC employee.



  • I will act like an owner.
  • I will pull my weight.
  • I will be fully accountable for everything I do and say.
  • The problem is mine until it is solved.
  • I will appropriately hold others accountable.


  • I will be open, honest and appropriate in all communications.
  • I will “take the mail” to the right address, not discussing it with everyone along the way.
  • I will follow through on commitments, large and small.
  • I will speak up, sharing my ideas and concerns.


  • I will anticipate the needs of those I serve.
  • I will crave both new knowledge and new experiences.
  • Every day, by delivering my very best, my work will make a difference.
  • When identifying a problem, I will also identify potential solutions.
  • I will constantly look for ways to turn “good enough” into “even better.”


  • I will bring a positive attitude to work.
  • I will be on time.
  • Patients and physicians are why I have a job. They are not inconveniences or distractions. I will make the time, and cheerfully spend it on them. I will consistently surprise them by exceeding their expectations.
  • I will show humility for the role I play in the lives of others.
  • All work has dignity. ” I will appreciate and respect what each EIRMC employee does.
  • I will respect the ways others are different from me, knowing that from the richness of us all, we are unstoppable.
  • Everyone I come into contact with will know that I truly care.


  • I will build teamwork by being a good team member.
  • I will be loyal to our leaders.
  • Be an ambassador for EIRMC.


  • Humor and laughter ” but never at another’s expense or discomfort ” will be a daily part of my work.
  • I will greet, smile and welcome each person I encounter.
  • Not only will others see my smile, they will hear it in my voice.